Strategy & Ops Manager

Our products are used by everyone from local non-profits to global financial institutions and are supported by the world’s largest card networks, including Visa and Mastercard.

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Job Description:

  • Collaborate with key stakeholders—business unit executives, finance, and product development teams—to realize the value of strategic initiatives
  • Help define the strategy for both Harness FI & Harness Giving.
  • Work with Sr. leadership to implement the sales and customer success strategy
  • Run point on cross-company special projects and be the driver behind the executive team operations. Project-managing cross-team initiatives
  • Work closely with the executive team to help develop strategic plans, drive alignment and ensure communication throughout the organization.
  • Organize and prioritize critical issues and required information to facilitate efficient decision making
  • Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations
  • Development of Competitive Intelligence mapping and Inside Out/Outside In analysis by product
  • Review data for accuracy and create required reporting to manage the data. Manage team budgets, projections, and long-term plans
  • Establishing and refining best practices for their team of over 50 people
  • Flag blind spots and work to address blind spots. Whatever else you think will add value.

You'll do well in this role if this describes you:

  • Ability to develop strategic and tactical business plans to drive positive results
  • Is deeply analytical, comfortable navigating data, and working in ambiguity
  • Excellent research, problem-solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with strong business judgment
  • Ability to synthesize information quickly and present insights to senior management
  • Ability to be a team player with experience working both in teams and as an individual contributor
  • Demonstrates significant attention to detail and is an exceptional project manager, with a proven capacity to lead complex strategic and operational initiatives, cross-functionally in an organization at a global scale
  • Ability to work cross-functionally with internal and external groups to solve problems and provide thought leadership

Basic Requirements:

  • 2+ Years experience in Financial Services or relevant experience in Consulting, Customer Success, Account Management, or similar roles
  • Fundamental background in project management. Excellent time management and multi-tasking skills
  • Bachelor's degree with equivalent and relevant experience and/or finance, operations management
  • Strong oral and written communication skills - Written communication critical
  • Must be eligible to work in the U.S. without requiring sponsorship now or in the future

Preferred Qualifications:

  • 4+ years of total experience in management/strategy consulting, investment banking, private equity, corporate development, corporate strategy, or other related roles
  • An MBA would be advantageous but is not an essential requirement

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